Terms of Service

1. Agreement to Terms

By accessing our website or using the services provided by Reliable Maintenance and Pool Services Inc. ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Reliable Maintenance and Pool Services Inc. provides professional pool maintenance and repair services, including but not limited to:

• Pool cleaning and maintenance
• Water quality testing and treatment
• Equipment maintenance and repair
• Pool inspections
• Emergency pool services

Specific service details, schedules, and pricing will be agreed upon in writing before service commencement.

3. Service Agreements

All services provided are subject to a written service agreement. By scheduling services, you acknowledge and agree to the terms specified in your service contract, including:

• Scope of services to be performed
• Service schedule and frequency
• Payment terms and pricing
• Duration and termination provisions

4. Pricing and Payment

Prices for our services are provided upon request and confirmed before service. Payment terms include:

• Payment is due upon service completion unless otherwise agreed in writing.
• We accept major credit cards, checks, and electronic payments.
• Overdue accounts may be subject to late fees and service suspension.
• Prices are subject to change with 30 days notice for recurring services.

5. Customer Responsibilities

To ensure quality service, customers agree to:

• Provide safe and clear access to the pool area and equipment.
• Inform us of any known issues, hazards, or equipment problems.
• Ensure pets are secured during service visits.
• Provide accurate contact and property information.
• Notify us of any changes to property access or contact information.

6. Limitation of Liability

Reliable Maintenance and Pool Services Inc. provides professional services with reasonable care and skill. However, we do not guarantee specific results as pool conditions vary based on many factors beyond our control. To the maximum extent permitted by law:

• We are not liable for pre-existing conditions or equipment failures.
• We are not liable for issues caused by improper pool use or third-party actions.
• We are not liable for indirect, incidental, or consequential damages.
• Our total liability for any claim shall not exceed the amount paid for the service in question.

7. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will meet all of your requirements or that the results of any service will be error-free or uninterrupted.

8. Cancellation and Refunds

Service appointments may be cancelled with 24 hours notice without penalty. Late cancellations may be subject to a cancellation fee. Refunds for services rendered will be evaluated on a case-by-case basis.

9. Termination

We reserve the right to terminate or refuse service for any reason, including but not limited to:

• Non-payment of invoices
• Abusive or threatening behavior toward our employees
• Safety concerns at the service location
• Violation of these Terms of Service

10. Website Use

When using our website, you agree to:

• Use the website only for lawful purposes.
• Not attempt to gain unauthorized access to any part of the website.
• Not transmit viruses, malware, or other harmful code.
• Not collect information about other users without consent.

11. Intellectual Property

All content on our website, including text, images, logos, and design elements, is owned by Reliable Maintenance and Pool Services Inc. or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites and encourage you to review their terms and privacy policies.

13. Indemnification

You agree to indemnify and hold harmless Reliable Maintenance and Pool Services Inc., its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to the personal jurisdiction of such courts.

15. Dispute Resolution

In the event of a dispute, the parties agree to first attempt to resolve the matter through good faith negotiation. If negotiation fails, the dispute may be submitted to binding arbitration in Broward County, Florida, in accordance with the rules of the American Arbitration Association.

16. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms of Service, together with any service agreements and policies referenced herein, constitute the entire agreement between you and Reliable Maintenance and Pool Services Inc. regarding the use of our website and services.

19. Contact Information

For questions about these Terms of Service, please contact us:

Reliable Maintenance and Pool Services Inc.
8902 Nw 70Th Ct
Fort Lauderdale, FL 33321
Phone: +1 (816) 310-8856
Email: info@reliablemaintenanceandpoolservices.com